Dallas Home owner insurance protects you and your family in many kinds of
situations involving your home and the things you own. And don’t think that
just because you don’t own a home, you’re out of luck; the Khai Nguyen agency
also has renters insurance, Dallas.
can help you protect your most important asset. The property section of your
homeowner’s, include two basic types of protection:
- Dwelling Protection: Covers the home you live in
and other structures attached to it such as a garage, porch or deck.
- Other Structures Protection: Covers other buildings
on your property that are separate from your home, such as a stand-alone
garage or a shed.
Homeowners insurance typically covers a range of perils. These are a few
of the most common perils:
- Falling objects
- Freezing of plumbing
- Car crash into home
- Water damage from plumbing
- Furnace A/C or water heater
What if your home is too damaged to live in? If you temporarily cannot
live in your home due to damage from a peril we cover, you may have to pay
to rent a place until your home is rebuilt or repaired. This could be tough
when you’re still paying the mortgage on the home that’s damaged.
- Additional Living Expense: This can help by
reimbursing you for reasonable increases in living expenses if your home
is uninhabitable after a loss we cover. This may include payments for
the cost of rent, hotel, food and other expenses. This coverage is
included in your homeowner’s policy.
Most of your belongings are covered, too. Your homeowner’s insurance
includes coverage that can help you pay for losses that occur in your home
such as burglary or fire. It can even protect you from loss away from home
such as in a hotel. Keep in mind a deductible will apply.
- Personal Property Protection: covers the loss of
your belongings if there are stolen or damaged.
There are limits on the coverage of some belongings. Some categories of
personal property overage have a maximum dollar limit that we will pay a
policyholder in case of damage or lass. Within these categories, there may
also be limit per single item.
- Example: A homeowner has a $2500 limit for all of
the jewelry she/he owns, with a $1000 limit per single item. **Note:
This is just an example. Your actual limits may vary. **
You can increase your limits. If you have valuable belongings, it may be
a good idea to increase your protection.
Actual Cash Value vs. Reimbursement Provision:
The value of most of your belongings decreases over time. You have a
choice to choose coverage for your personal property:
- Actual Cash Value: typically means your belongings
are covered for their replacement cost minus depreciation. Depreciation
is the decrease in the item’s value due to its age, condition or other
- Reimbursement Provision: typically means your
belongings are covered for the amount it would take to replace them at
the time of the claim Premiums is usually higher for this coverage.
Here is how Reimbursement Provision works:
- First, we give you a check for the Actual Cash Value of the item.
- When you replace the item, we then issue a separate check for the
remaining amount needed to make the purchase.
Your homeowner’s policy can help you in case of an accident. Your
homeowner’s insurance includes Family Liability and Guest Medical Protection
to help protect you in other situations, too.
For example, let’s say
there’s a loose handrail in your house and it causes someone to fall. You
may be found negligent for not repairing the handrail and therefore be
legally responsible to pay for the injured person’s medical bills and lost
- Family Liability Protection: can help protect you
from financial loss if you’re legally obligated to pay for another
person’s injuries or damage to another person’s property.
What if your son/daughter is playing at a neighbor’s house and hits a
baseball through their window? You may be responsible for those types of
damages, too. Homeowner’s insurance can help.
What if a guest is injured
in your home? If a guest has an accident in your home and it’s not covered
by Family Liability, your homeowner’s policy may help.
- Guest Medical Protection: Can help pay for
reasonable and necessary medical expenses if someone is injured in an
accident on your property.
- Extended coverage on jewelry, watches, and furs.
- Scheduled Personal Property
- Identity Theft Restoration
- Water Backup
- Increased coverage on business property.
Condo associations typically purchase insurance for your building and the
common property. But they don’t cover the interior walls, appliances and
cabinetry, or your personal belongings. They also don’t offer personal
liability protection for occurrences inside your home.
With my assistance, you can choose basic coverage or, for an additional
premium, upgrade your coverage or help protect your assets.
- Scheduled property: You can also buy separate
additional coverage for personal property such as, jewelry, watches,
furs, electronics, sports equipment and more.
- Personal Umbrella Property (PUP): If you are sued
for damages, this policy provides liability coverage beyond what is
included under your auto or homeowners policy.
- Identity Restoration: If you are a victim of
identity theft, this coverage will reimburse you up to $25,000 for
covered expenses to help restore your good name.
The inside of your dwelling and
personal property are typically protected from such perils as:
- Falling Objects
- Freezing of plumbing
Also includes the following
- Guest medical protection: Helps pay for medical
expenses on covered losses for visitors who are injured on your
- Additional Living Expenses: Helps pay reasonable
increases in living expenses (e.g., hotel) if your home becomes
uninhabitable after a covered loss, such as a fire.
- Family liability: Helps pay for covered damages
that you’re legally obligated to pay, such as bodily injury and property
- Loss from theft: Protects your personal property
against several types of loss due to theft on or off the premises.
**Please note: Theses losses are subject to policy terms and
Your apartment is where you live, but it’s your possessions that make
it livable. If something were to happen, it could cost a lot to replace
everything at once. Don’t count on your landlord’s home insurance, Dallas
residents; get coverage for yourself as well.
For less than $1.00 a day, you can protect your possessions and more.
Covers your belongings against covered loss or damage from:
- Falling objects
- Wind and Hail
- Water Damage from plumbing, steam or water heating systems
Can help protect your personal property against several types of loss due
- Theft in your home
- Theft away from home
- Stolen or forged checks
- Stolen credit cards
Family liability and guest medical expense: If a guest
is accidentally injured while on your property, renters insurance will
typically help cover their medical expenses, regardless of who is at fault.
Living Expenses: If disaster should arise, we will
compensate you for living expenses up to 12 months.
Add on Coverage’s:
You can customize your policy to help meet your needs.
- Personal Property reimbursement: For an additional
premium, you can insure your belongings for the value you bought them at
instead of their depreciated value.
- Coverage for special items: For an additional
premium, you can increase protection for valuables such as jewelry,
silverware, home electronics and collectibles.
- Identity Restoration Coverage: We offer an add-on
identity theft policy that provides a team to help you restore your good
name and reimbursement for expenses.
Money Saving Discounts:
Though renters insurance is
inexpensive, especially when compared to what you would pay to replace your
possessions, you may be able to save even more on your policy with one of
our discounts. You may qualify for:
- Renters and auto multiple policy discount
- 55 and retired discount
Property Claims Service
I know your home is probably your most important asset. More than
that, it’s where you live your life. That’s why I want to make sure that if
you have a loss, you will be able to get back on track as soon as possible.
Information you will need:
Reporting the claim immediately with whatever information you have is
enough to start the claims process. It might be stressful, but taking that
first step is going to be the most important part. To complete the
information reporting process you will need to provide me, or a claim
representative with the following:
- Information about what was damaged or lost and when
- Blueprints to your home
- The extent of damage
- Receipts or plans for any additions or upgrades you have made to
- Condo or town home association rules
- Household inventory record
The Household Inventory Record is a document listing all of your
possessions, along with a videotape or photographic record of your
belongings. If you do not have an Inventory Record, provide a list of
missing or damaged items, and be sure to contact me to obtain an Inventory
Record so that you’ll be prepared for future claims.
Who will you talk to?
A claim representative will receive your information and contact you
at your convenience. That claim representative will be your primary contact
and guide you through the claim process from that point on, though he or she
may get other claim professionals involved along the way. For example, an
insurance adjuster may be brought in to determine the extent of the damage
to your property.
What happens next?
The claim process will vary based on the extent of damage and whether you
can safely live in your residence while it’s being repaired. But here’s the
- If needed, we can provide referrals for assistance with temporary
- If your home is not safe to live in, a claim representative can
arrange for temporary housing, or provide you advanced payments for
expenses, depending on the coverage you purchased.
- If your damage is major, we’ll arrange for an onsite inspection; if
it’s minor, a claim representative can take the information over the
- The cause of damage will be determined.
- A claim representative or I will go over your policy to determine
which coverage’s apply and their corresponding limits.
- You’ll be asked to gather key documents for the claim
representative and vendors to use as reference.
- Cost estimates are received from participating vendors, recommended
vendors, and/or the vendor of your choice.
- A claim representative will negotiate the cost of repairs.
- A vendor is chosen.
- Work is scheduled and then completed.
How will your claim be resolved?
When the vendor is paid we may issue a check made out to you (the
insured) and the vendor. When all the work is satisfactorily completed, you
endorse the check and give it to the vendor, along with the amount of your
deductible. If our preferred vendor is used, the claim representative will
issue you a Workmanship Guarantee.
Common Questions asked:
How long will it take?
This varies based on the severity of the damage, the number of parties
involved, and other factors. You benefit in the long run when we spend time
up front reviewing the facts concerning your claim and determining the right
type of investigation needed. Sure, some claims may be simple enough to
handle in a single phone call, but others are more complex and require
How can I find out the status of my claim?
If you have already registered your policy/policies at the online
Customer Care Center, you can check your claim status online. If not, call
1-800-255-7828 to register for immediate online access. Your claim
representative should also be able to answer any questions you may have.
Will filing my claim affect my policy and rates?
That depends on a number of factors, including:
- Policy coverage
- Prior claim history
- Driving record
- Loss type
Also, depending on your policy features, the length of time you’ve had
your policy, and the laws and regulations in your state, your first claim
may be “forgiven.” This means your first claim may not affect your premium.
So ask me or your claim representative if this might apply to you.