Homeowners Insurance

Dallas Home owner insurance protects you and your family in many kinds of situations involving your home and the things you own. And don’t think that just because you don’t own a home, you’re out of luck; the Khai Nguyen agency also has renters insurance, Dallas.
Homeowners insurance can help you protect your most important asset. The property section of your homeowner’s, include two basic types of protection:

Dwelling Protection: Covers the home you live in and other structures attached to it such as a garage, porch or deck.
Other Structures Protection: Covers other buildings on your property that are separate from your home, such as a stand-alone garage or a shed.

Homeowners insurance typically covers a range of perils. These are a few of the most common perils:

Theft
Fire/Smoke
Windstorm/Hail
Falling objects
Freezing of plumbing
Car crash into home
Water damage from plumbing
Furnace A/C or water heater

What if your home is too damaged to live in? If you temporarily cannot live in your home due to damage from a peril we cover, you may have to pay to rent a place until your home is rebuilt or repaired. This could be tough when you’re still paying the mortgage on the home that’s damaged.

Additional Living Expense: This can help by reimbursing you for reasonable increases in living expenses if your home is uninhabitable after a loss we cover. This may include payments for the cost of rent, hotel, food and other expenses. This coverage is included in your homeowner’s policy.

Most of your belongings are covered, too. Your homeowner’s insurance includes coverage that can help you pay for losses that occur in your home such as burglary or fire. It can even protect you from loss away from home such as in a hotel. Keep in mind a deductible will apply.

Personal Property Protection: covers the loss of your belongings if there are stolen or damaged.

There are limits on the coverage of some belongings. Some categories of personal property overage have a maximum dollar limit that we will pay a policyholder in case of damage or lass. Within these categories, there may also be limit per single item.

Example: A homeowner has a $2500 limit for all of the jewelry she/he owns, with a $1000 limit per single item. **Note: This is just an example. Your actual limits may vary. **

You can increase your limits. If you have valuable belongings, it may be a good idea to increase your protection.

Actual Cash Value vs. Reimbursement Provision:

The value of most of your belongings decreases over time. You have a choice to choose coverage for your personal property:

Actual Cash Value: typically means your belongings are covered for their replacement cost minus depreciation. Depreciation is the decrease in the item’s value due to its age, condition or other factors.
Reimbursement Provision: typically means your belongings are covered for the amount it would take to replace them at the time of the claim Premiums is usually higher for this coverage.

Here is how Reimbursement Provision works:

First, we give you a check for the Actual Cash Value of the item.
When you replace the item, we then issue a separate check for the remaining amount needed to make the purchase.

Your homeowner’s policy can help you in case of an accident. Your homeowner’s insurance includes Family Liability and Guest Medical Protection to help protect you in other situations, too.
For example, let’s say there’s a loose handrail in your house and it causes someone to fall. You may be found negligent for not repairing the handrail and therefore be legally responsible to pay for the injured person’s medical bills and lost wages.

Family Liability Protection: can help protect you from financial loss if you’re legally obligated to pay for another person’s injuries or damage to another person’s property.

What if your son/daughter is playing at a neighbor’s house and hits a baseball through their window? You may be responsible for those types of damages, too. Homeowner’s insurance can help.
What if a guest is injured in your home? If a guest has an accident in your home and it’s not covered by Family Liability, your homeowner’s policy may help.

Guest Medical Protection: Can help pay for reasonable and necessary medical expenses if someone is injured in an accident on your property.

Additional Coverage’s:

Extended coverage on jewelry, watches, and furs.
Scheduled Personal Property
Identity Theft Restoration
Water Backup
Increased coverage on business property.

Condo Insurance:

Condo associations typically purchase insurance for your building and the common property. But they don’t cover the interior walls, appliances and cabinetry, or your personal belongings. They also don’t offer personal liability protection for occurrences inside your home.

With my assistance, you can choose basic coverage or, for an additional premium, upgrade your coverage or help protect your assets.

Scheduled property: You can also buy separate additional coverage for personal property such as, jewelry, watches, furs, electronics, sports equipment and more.
Personal Umbrella Property (PUP): If you are sued for damages, this policy provides liability coverage beyond what is included under your auto or homeowners policy.
Identity Restoration: If you are a victim of identity theft, this coverage will reimburse you up to $25,000 for covered expenses to help restore your good name.

What’s included?
The inside of your dwelling and personal property are typically protected from such perils as:

Fire
Lightning
Smoke
Explosion
Wind/Hail
Falling Objects
Freezing of plumbing
Vandalism/riot

Also includes the following coverage’s:

Guest medical protection: Helps pay for medical expenses on covered losses for visitors who are injured on your property.
Additional Living Expenses: Helps pay reasonable increases in living expenses (e.g., hotel) if your home becomes uninhabitable after a covered loss, such as a fire.
Family liability: Helps pay for covered damages that you’re legally obligated to pay, such as bodily injury and property damage lawsuits.
Loss from theft: Protects your personal property against several types of loss due to theft on or off the premises. **Please note: Theses losses are subject to policy terms and conditions**

Renters Insurance:

Your apartment is where you live, but it’s your possessions that make it livable. If something were to happen, it could cost a lot to replace everything at once. Don’t count on your landlord’s home insurance, Dallas residents; get coverage for yourself as well.

For less than $1.00 a day, you can protect your possessions and more.

Personal Property:

Covers your belongings against covered loss or damage from:

Fire
Lightning
Falling objects
Smoke
Explosion
Wind and Hail
Water Damage from plumbing, steam or water heating systems
Vandalism/riots

Theft:

Can help protect your personal property against several types of loss due to theft:

Theft in your home
Theft away from home
Stolen or forged checks
Stolen credit cards

Family liability and guest medical expense: If a guest is accidentally injured while on your property, renters insurance will typically help cover their medical expenses, regardless of who is at fault.

Living Expenses: If disaster should arise, we will compensate you for living expenses up to 12 months.

Add on Coverage’s:

You can customize your policy to help meet your needs.

Personal Property reimbursement: For an additional premium, you can insure your belongings for the value you bought them at instead of their depreciated value.
Coverage for special items: For an additional premium, you can increase protection for valuables such as jewelry, silverware, home electronics and collectibles.
Identity Restoration Coverage: We offer an add-on identity theft policy that provides a team to help you restore your good name and reimbursement for expenses.

Money Saving Discounts:
Though renters insurance is inexpensive, especially when compared to what you would pay to replace your possessions, you may be able to save even more on your policy with one of our discounts. You may qualify for:

Renters and auto multiple policy discount
55 and retired discount

Property Claims Service

I know your home is probably your most important asset. More than that, it’s where you live your life. That’s why I want to make sure that if you have a loss, you will be able to get back on track as soon as possible.

Information you will need:

Reporting the claim immediately with whatever information you have is enough to start the claims process. It might be stressful, but taking that first step is going to be the most important part. To complete the information reporting process you will need to provide me, or a claim representative with the following:

Information about what was damaged or lost and when
Blueprints to your home
The extent of damage
Receipts or plans for any additions or upgrades you have made to your home
Condo or town home association rules
Household inventory record

The Household Inventory Record is a document listing all of your possessions, along with a videotape or photographic record of your belongings. If you do not have an Inventory Record, provide a list of missing or damaged items, and be sure to contact me to obtain an Inventory Record so that you’ll be prepared for future claims.

Who will you talk to?

A claim representative will receive your information and contact you at your convenience. That claim representative will be your primary contact and guide you through the claim process from that point on, though he or she may get other claim professionals involved along the way. For example, an insurance adjuster may be brought in to determine the extent of the damage to your property.

What happens next?

The claim process will vary based on the extent of damage and whether you can safely live in your residence while it’s being repaired. But here’s the typical process:

If needed, we can provide referrals for assistance with temporary repairs.
If your home is not safe to live in, a claim representative can arrange for temporary housing, or provide you advanced payments for living
expenses, depending on the coverage you purchased.
If your damage is major, we’ll arrange for an onsite inspection; if it’s minor, a claim representative can take the information over the phone.
The cause of damage will be determined.
A claim representative or I will go over your policy to determine which coverage’s apply and their corresponding limits.
You’ll be asked to gather key documents for the claim representative and vendors to use as reference.
Cost estimates are received from participating vendors, recommended vendors, and/or the vendor of your choice.
A claim representative will negotiate the cost of repairs.
A vendor is chosen.
Work is scheduled and then completed.

How will your claim be resolved?

When the vendor is paid we may issue a check made out to you (the insured) and the vendor. When all the work is satisfactorily completed, you endorse the check and give it to the vendor, along with the amount of your deductible. If our preferred vendor is used, the claim representative will issue you a Workmanship Guarantee.

Common Questions asked:

How long will it take?

This varies based on the severity of the damage, the number of parties involved, and other factors. You benefit in the long run when we spend time up front reviewing the facts concerning your claim and determining the right type of investigation needed. Sure, some claims may be simple enough to handle in a single phone call, but others are more complex and require additional research.

How can I find out the status of my claim?

If you have already registered your policy/policies at the online Customer Care Center, you can check your claim status online. If not, call 1-800-255-7828 to register for immediate online access. Your claim representative should also be able to answer any questions you may have.

Will filing my claim affect my policy and rates?

That depends on a number of factors, including:

Policy coverage
Prior claim history
Driving record
Loss type

Also, depending on your policy features, the length of time you’ve had your policy, and the laws and regulations in your state, your first claim may be “forgiven.” This means your first claim may not affect your premium. So ask me or your claim representative if this might apply to you.